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Name
NIHEI, Kyoko
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Title
学会発表:サービス・リカバリーにおける期待-不一致モデルと補償ー消費者の苦情満足と苦情不満足ー
Sole or Joint Author
Sole Author
Date of Issue
2019/12
Conference Presentation(name)
日本経営診断学会2020年度第1回関東・東北部会(亜細亜大学)(査読なし)
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