Academic Theses

Basic information

Name ANDO, Kazuyo
Belonging department サービス創造学部
Occupation name 教授
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Title 

Service Quality from the Aspect of Engineering ―Evaluation Methods and Using QFD for Service Quality―

					

					

						

							

								

									
Bibliography　Type 

									
								

							

						

						
Joint Author

					

					

						

							

								

									
Summary 

									
								

							

						

						
 

					

					

						

							

								

									
Magazine(name) 

									
								

							

						

						
The Journal of Chiba University of Commerce

					

					

						

							

								

									
Volume 

									
								

							

						

						
 

					

					

						

							

								

									
Date of Issue 

									
								

							

						

						
202211